{ "version": "2024.1", "source": "Zuyderland ICMT - Application Management Framework", "lastUpdated": "2024-12-19", "referenceData": { "applicationStatuses": [ { "key": "status", "name": "Status", "description": "Algemene status", "order": 0, "color": "#6b7280", "includeInFilter": true }, { "key": "prod", "name": "In Production", "description": "Productie - actief in gebruik", "order": 1, "color": "#22c55e", "includeInFilter": true }, { "key": "impl", "name": "Implementation", "description": "In implementatie", "order": 2, "color": "#3b82f6", "includeInFilter": true }, { "key": "poc", "name": "Proof of Concept", "description": "Proefproject", "order": 3, "color": "#8b5cf6", "includeInFilter": true }, { "key": "eos", "name": "End of support", "description": "Geen ondersteuning meer van leverancier", "order": 4, "color": "#f97316", "includeInFilter": true }, { "key": "eol", "name": "End of life", "description": "Einde levensduur, wordt uitgefaseerd", "order": 5, "color": "#ef4444", "includeInFilter": true }, { "key": "deprecated", "name": "Deprecated", "description": "Verouderd, wordt uitgefaseerd", "order": 6, "color": "#f97316", "includeInFilter": true }, { "key": "shadow", "name": "Shadow IT", "description": "Niet-geautoriseerde IT", "order": 7, "color": "#eab308", "includeInFilter": true }, { "key": "closed", "name": "Closed", "description": "Afgesloten", "order": 8, "color": "#6b7280", "includeInFilter": true }, { "key": "undefined", "name": "Undefined", "description": "Niet gedefinieerd", "order": 9, "color": "#9ca3af", "includeInFilter": true } ], "dynamicsFactors": [ { "key": "1", "name": "Stabiel", "description": "Weinig wijzigingen, uitgekristalliseerd systeem, < 2 releases/jaar", "order": 1, "color": "#22c55e" }, { "key": "2", "name": "Gemiddeld", "description": "Regelmatige wijzigingen, 2-4 releases/jaar, incidentele projecten", "order": 2, "color": "#eab308" }, { "key": "3", "name": "Hoog", "description": "Veel wijzigingen, > 4 releases/jaar, continue doorontwikkeling", "order": 3, "color": "#f97316" }, { "key": "4", "name": "Zeer hoog", "description": "Continu in beweging, grote transformatieprojecten, veel nieuwe functionaliteit", "order": 4, "color": "#ef4444" } ], "complexityFactors": [ { "key": "1", "name": "Laag", "description": "Standalone applicatie, geen/weinig integraties, standaard configuratie", "order": 1, "color": "#22c55e" }, { "key": "2", "name": "Gemiddeld", "description": "Enkele integraties, beperkt maatwerk, standaard governance", "order": 2, "color": "#eab308" }, { "key": "3", "name": "Hoog", "description": "Veel integraties, significant maatwerk, meerdere stakeholdergroepen", "order": 3, "color": "#f97316" }, { "key": "4", "name": "Zeer hoog", "description": "Platform met meerdere workloads, uitgebreide governance, veel maatwerk", "order": 4, "color": "#ef4444" } ], "numberOfUsers": [ { "key": "1", "name": "< 100", "minUsers": 0, "maxUsers": 99, "order": 1 }, { "key": "2", "name": "100 - 500", "minUsers": 100, "maxUsers": 500, "order": 2 }, { "key": "3", "name": "500 - 2.000", "minUsers": 500, "maxUsers": 2000, "order": 3 }, { "key": "4", "name": "2.000 - 5.000", "minUsers": 2000, "maxUsers": 5000, "order": 4 }, { "key": "5", "name": "5.000 - 10.000", "minUsers": 5000, "maxUsers": 10000, "order": 5 }, { "key": "6", "name": "10.000 - 15.000", "minUsers": 10000, "maxUsers": 15000, "order": 6 }, { "key": "7", "name": "> 15.000", "minUsers": 15000, "maxUsers": null, "order": 7 } ], "governanceModels": [ { "key": "A", "name": "Centraal Beheer", "shortDescription": "ICMT voert volledig beheer uit", "description": "Volledige dienstverlening door ICMT. Dit is het standaardmodel voor kernapplicaties.", "applicability": "Kernapplicaties met BIA-classificatie D, E of F (belangrijk tot zeer kritiek). Voorbeelden: EPD (HiX), ERP (AFAS), Microsoft 365, kritieke zorgapplicaties.", "icmtInvolvement": "Volledig", "businessInvolvement": "Minimaal", "supplierInvolvement": "Via ICMT", "order": 1, "color": "#3b82f6" }, { "key": "B", "name": "Federatief Beheer", "shortDescription": "ICMT + business delen beheer", "description": "ICMT en business delen de verantwoordelijkheid. Geschikt voor applicaties met een sterke key user organisatie.", "applicability": "Kernapplicaties met BIA-classificatie D, E of F (belangrijk tot zeer kritiek). Voorbeelden: EPD (HiX), ERP (AFAS), Microsoft 365, kritieke zorgapplicaties.", "icmtInvolvement": "Gedeeld", "businessInvolvement": "Gedeeld", "supplierInvolvement": "Via ICMT/Business", "order": 2, "color": "#8b5cf6" }, { "key": "C", "name": "Uitbesteed met ICMT-Regie", "shortDescription": "Leverancier beheert, ICMT regisseert", "description": "Leverancier voert beheer uit, ICMT houdt regie. Dit is het standaardmodel voor SaaS waar ICMT contractpartij is.", "applicability": "SaaS-applicaties waar ICMT het contract beheert. Voorbeelden: AFAS, diverse zorg-SaaS oplossingen. De mate van FAB-dienstverlening hangt af van de BIA-classificatie.", "icmtInvolvement": "Regie", "businessInvolvement": "Gebruiker", "supplierInvolvement": "Volledig beheer", "contractHolder": "ICMT", "order": 3, "color": "#06b6d4" }, { "key": "D", "name": "Uitbesteed met Business-Regie", "shortDescription": "Leverancier beheert, business regisseert", "description": "Business onderhoudt de leveranciersrelatie. ICMT heeft beperkte betrokkenheid.", "applicability": "SaaS-applicaties waar de business zelf het contract en de leveranciersrelatie beheert. Voorbeelden: niche SaaS tools, afdelingsspecifieke oplossingen, tools waar de business expertise heeft die ICMT niet heeft.", "icmtInvolvement": "Beperkt", "businessInvolvement": "Regie", "supplierInvolvement": "Volledig beheer", "contractHolder": "Business", "order": 4, "color": "#14b8a6" }, { "key": "E", "name": "Volledig Decentraal Beheer", "shortDescription": "Business voert volledig beheer uit", "description": "Business voert zelf beheer uit. ICMT heeft minimale betrokkenheid.", "applicability": "Afdelingsspecifieke tools met beperkte impact, Shadow IT die in kaart is gebracht. Voorbeelden: standalone afdelingstools, pilotapplicaties, persoonlijke productiviteitstools.", "icmtInvolvement": "Minimaal", "businessInvolvement": "Volledig", "supplierInvolvement": "Direct met business", "order": 5, "color": "#6b7280" } ] }, "visualizations": { "capacityMatrix": { "description": "Matrix voor capaciteitsplanning gebaseerd op Dynamiek x Complexiteit", "formula": "Beheerlast = Dynamiek * Complexiteit * log(Gebruikers)", "weightings": { "dynamics": 1.0, "complexity": 1.2, "users": 0.3 } }, "governanceDecisionTree": { "description": "Beslisboom voor keuze regiemodel", "factors": [ "BIA-classificatie", "Hosting type (SaaS/On-prem)", "Contracthouder", "Key user maturity" ] } } }